Booking terms & conditions
Last updated September 2026
These terms apply to every booking made with Prestige Limos and Chauffeurs ("we", "us"), 47 Albert Road, Farnworth, BL4 7BA. By paying a deposit you agree to them. Nothing in these terms affects your statutory rights as a consumer.
1. Quotes and prices
Every booking is quoted as a fixed price per vehicle, not per person. Your quote sets out the vehicle, the pickup and finish times and any stops we've agreed. Prices shown on our website are "from" prices and depend on the venue, the pickup point and the timings.
2. Deposits and payment
A deposit secures your booking: £50 for the Chrysler 300, or £150 for the Hummer and party bus. Your booking is confirmed once the deposit is received. The remaining balance is paid on the day of travel.
3. Cancellations and changes
Deposits are non-refundable if you cancel. If a fixture or event is moved by the organiser, for example a football match rescheduled for TV, tell us as soon as the new date is confirmed and we'll move your booking wherever we can. If we ever have to cancel your booking, you'll receive your deposit back in full.
4. Timings and extra time
Your price covers the pickup and finish times agreed in your quote. If you'd like to stay out longer, we'll tell you the cost up front before any extra time is added. We wait through extra time at football matches and late-running fight cards.
5. Partner vehicles
Some vehicles, including the Hummer and party bus, are provided by licensed partner operators and booked through us. We remain your point of contact from enquiry to drop-off.
6. Alcohol
Passengers aged 18 and over may bring their own drinks in the Chrysler 300. Prom bookings are soft drinks only. By law, no alcohol may be carried on vehicles with more than eight passenger seats travelling to or from designated football matches, so football trips in the Hummer and party bus are alcohol-free. For other events in those vehicles, please ask when you book. We do not sell alcohol.
7. Passenger conduct
Smoking and vaping are not allowed in any vehicle. Seat belts must be worn where fitted. Your chauffeur may refuse or end a journey if a passenger is too drunk, abusive or behaving in a way that puts anyone's safety at risk. In that case the booking is treated as completed.
8. Cleaning and damage
If a vehicle needs specialist cleaning (for example, if a passenger is sick) or is damaged by a passenger, we may charge the reasonable cost of cleaning or repair, including lost bookings while the vehicle is off the road. We'll show you the costs before charging.
9. Delays
We plan every route in advance and allow for matchday road closures and traffic, but we can't be responsible for delays caused by events outside our control, such as road closures, accidents or severe weather.
10. Lost property
Please check you have your belongings before leaving the vehicle. Anything left behind will be kept for 28 days. Contact us to arrange collection.
11. Contact
Questions about these terms? Call or WhatsApp 07946 128884 or email prestigelimosandchauffeurs@gmail.com.